All Scenarios

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Passed Scenarios

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Failed Scenarios

0

Execution Time: 1m 2s 608ms

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Metadata

Module: SERVICE
Feature: PROBLEMS
Test Environment: QA
Browser: Chrome
Platform: Windows
Last Updated: 27/11/2025, 8:09:06 pm

@service @problems @regression
Feature:Create and Manage Problems in Salesforce Service Cloud 1m 2s 608ms 1

@smoke @create
Scenario Outline:
Create and Manage New Problems with Complete Details
1m 2s 608ms 5

Given Open a browser and login to the sales force site 9s 10ms Screenshot +

When Search for "Problems" in app launcher 37s 923ms Screenshot +

Then Add new problem with following details 12s 802ms
Field Value
Subject Memory Leak in Production
Description Application memory usage constantly increasing
Status Open
Urgency Medium
ParentProblem PRB-000000001
Impact Medium
Priority High
Category Software
Subcategory MS SQL Server
PriorityOverrideReason System stability risk
RootCauseSummary Memory leak in background task
ResolvedBy
ResolutionDate 11/11/2025
ResolutionSummary Patched memory leak in task scheduler
Screenshot +

Then Verify problem "Memory Leak in Production" exists in the list 1s 361ms Screenshot +

After 1s 512ms Show Info + Screenshot +